1. Return or refund will have No restocking fees.
2. Refunds are based in the original purchase price. Shipping charges are not refundable.
3. Please notify us of any damages or defects within 3 days after received the packet.
4. We are not responsible for the packages lost, stolen or damaged in transit ,insurance is optional.
5. Incorrect or defective item: No extra charge, we will replace them and pay return shipping charges.
6. Buyer is responsible for the postage cost of returned, The item must be return in good condition with original packaging and accessories. We are not responsible for any lose of the returning item.
7. Please contact us before returning any item to obtain a return authorization.
About Item
All items sold by us are being described to the best of our abilities, as accurate as possible, and with utmost conscientiousness on our Products.
However, to avoid any potential oversights, I respectfully request your assistance in helping us to make this a mutually satisfactory transaction by THOROUGHLY reviewing item description and photos, and asking all questions PRIOR TO BIDDING.
Customer Satisfactory
1. Do not hesitate to contact us anytime before and after your purchase, we are committed to your 100% customer satisfaction.
2. We back our commitment with superb service, 100% full money back and a customer satisfaction guarantee.
3. I am here and ready to assist you with any questions or concerns you might have before or after the purchase.
4. My goal is to make sure you are a happy customer and pleasant shopping with us.
Email: beautymachine@hotmail.com
Business Hours: Sun-Fri 10:00-18:00 (HongKong time)
Note:
1. We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately. Please allow 1 business days for us to response. If you do not receive any reply from us, please check your email ensuring your mailbox has not reached full size.
2. Due to some ISP SPAM filter settings, you may not be able to receive our replies; if you have problems receiving our emails, you may need to use a different email account to contact us.
3. Please give us the opportunity to resolve any problem. We understand the concerns and frustrations you might have, and will try our best to resolve the issues. Please email us before open any dispute on PayPal.
4. We care about our valued customers, and will always try to help you. So if you have any problems, please e-mail us immediately.
